HOT

QC Senior Staff (Customer Claim)

Expiration date: 04/06/2026Location: Nhon Trach Factory

WELFARE & BENEFITS

  • 100 days off per year.
  • Two major annual bonuses: 13th-month salary during Tet holiday and business performance bonus in April every year.
  • Monthly basic bonus.
  • Bonuses for exceeding sales targets.
  • Annual salaries increase.
  • Social insurance contributions based on over 100% of basic salary.
  • Fair opportunities for career development, promotion, and advancement.
  • Annual company year-end party and company trips.
  • Bus car from HCM City, BH – Nhon Trach

JOB DESCRIPTION

  • Handle and respond to customer quality claims; prepare and issue claim reports to customers.
  • Analyze defective samples and collaborate with relevant departments to identify root causes.
  • Issue corrective action forms and monitor implementation progress until completion.
  • Communicate with the Sales team regarding quality-related questions and issues.
  • Support team members and perform other tasks as assigned by the supervisor.

REQUIREMENTS

  1. Education: College degree or higher preferably in Chemistry
  2. Experience: No prior experience required, training will be provided
  3. Skills:
  • Problem-solving skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Good English communication skills (email and reporting)

OTHER INFORMATION:

  • Employment type: Full-time official staff
  • Workplace: Lot 10, Road N2, Nhon Trach 3 Industrial Park, Phase 2, Phuoc An Commune, Dong Nai City
  • Working hours: 08:00 AM – 04:30 PM

Basic information

QC Senior Staff (Customer Claim)

Is this your first time applying to YKK Vietnam?

YKK VIET NAM CO., LTD

Address: Lot10 - N2 Road, Nhon Trach III Industrial park - Phase 2 - Phuoc An Commune, Dong Nai Province, Viet Nam
Tel. (84-251) 3566 155

YKK VIET NAM CO., LTD – DONG VAN BRANCH

Address: Dong Van III Supporting Industrial Park, Dong Van Ward, Ninh Binh Province, Viet Nam
Tel. (84-266) 3580 760

HEAD OFFICE – HO CHI MINH OFFICE

Address: 4th Floor, AB Tower, 76 Le Lai St., Ben Thanh Ward, Ho Chi Minh City, Viet Nam
Tel. (84-28) 38 233 793

HA NOI OFFICE

Address: Unit CP2.09.01, 09th Floor – Tower 02, Capital Place, No. 29 Lieu Giai, Ngoc Ha Ward, Hanoi City, Vietnam
Tel. (84-24) 35 770 710

PHNOM PENH OFFICE

Address: HongKong Land, Exchange Square, 13F-02, Building No.19-20 Street 106. Wat Phnom, Phnom Penh, Cambodia
Tel. (855) 23 998 141

MYANMAR OFFICE

Address: Myanmar Centre Tower-1 (Room no.12, 6th Floor), 192 Kabar Aye Pagoda Road, Bahan Township, Yangon, Myanmar
Tel. (95-9) 263 671 850