BENEFITS
- 101 days off per year.
- Two major annual bonuses: 13th-month salary during Tet holiday and business performance bonus in April every year.
- Monthly basic bonus.
- Bonuses for exceeding sales targets.
- Annual salaries increase.
- Social insurance contributions based on 100% of basic salary.
- Fair opportunities for career development, promotion, and advancement.
- Annual company year-end party and company trips.
JOB DESCRIPTION
- Receive and process customer orders, including item code registration, order follow-up, updating customers on delivery schedules, and providing pre- and post-sales customer support.
- Prepare shipping documents and follow up to ensure orders are delivered on time according to customer requirements and instructions.
- Understand customer needs and provide quick and accurate solutions to ensure customer satisfaction.
- Support and coordinate with other departments to handle customer complaints in a professional manner.
- Perform other tasks as assigned by supervisors/management.
REQUIREMENTS
- Education: Graduated from University
- Experience: Welcome fresher or having 1-2 years’ experience is an advantage.
- Skills:
- Good command at English or Japanese.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Hard-working, aggressive with good communication skills.
- Experience in trim or textile is preferred.
SALARY: Negotiable
OTHER INFORMATION:
- Employment type: Full-time official staff
- Workplace: 4th& 10th Floor, AB Tower, 76 Le Lai Street., Ben Thanh Ward, Ho Chi Minh City.
- Working hours: 08:00 AM – 17:00 PM (Mon to Fri). Saturday morning work is required according to the company schedule (18 Saturdays per year).